We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of querbo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://pizzazzypurpleshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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any dirt is easily removed with a damp cloth, leaving no streaks on the leather. the size is perfect for honda civic seats
Excellent quality, the leather its made from is nice on the touch.Has anti-slippery coating on the back.I'm already ordering a second one.Delivered fast and in sturdy packaging.
Great car kick mat. I ordered a set with the same color protector for a child seat. The quality is wonderful and the size fits perfectly for my Ford Focus 🥰
i’m so pleased with these kick mats. the eco leather is soft to the touch yet incredibly durable. my car seats were constantly getting dirty from my kids’ shoes, but these mats have kept them clean and scratch-free. they were very easy to install and they fit perfectly. the mats stay in place and don’t shift around, which is a big plus. cleaning them is super easy, just a quick wipe and they’re good as new. these kick mats are stylish and functional, making them a great investment for anyone looking to protect their car’s interior. highly recommend them.
Soft eco-leather and good brown color. The setup is simple and I liked the non-slip back layer. Thank you, I'm happy with my order!
washes well, doesn’t slide as there is a special anti-slip coating on the back. looks great in my white leather interior👍
great upholstery protection! no more muddy shoe marks on the back of my seat! can definitely recommend this kick mat
highly recommend. wonderful kick mat.definitely worth its price
It’s a good kick mat but it doesn't cover my seat completely. Still works but not what I expected.
These kick mats are a great addition to my car. i was tired of cleaning scuff marks off the back of my seats, and these have solved that problem. the eco leather material is not only durable but also looks very elegant. it was very easy to install and fits snugly without moving around. they blend in well with my car’s interior, making them look like they were always part of the car. my kids can kick away and i don’t have to worry about cleaning up a mess. these mats are definitely a must-have for anyone looking to protect their car’s seats.
High-quality eco-leather, good sewing. If there were pockets, it would be absolutely perfect.